What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    not receiving emails

    Asked by strawberry1977 on January 27, 2016 at 11:37 AM

    Hi for a few weeks now we have not been receiving the notifications of submissions to the indicated emails. 

    Page URL:

  • Profile Image

    Answered by victor on January 27, 2016 at 01:30 PM

    Sorry for the inconvenience this has caused. I have just reviewed your email and found it in our bounce list

    I have removed it from our list and you should not have any problems receiving emails. In case you experience this again, you can always review our bounce list from the account page.

    How to remove your email address from bounce list