not receiving emails

  • strawberry1977
    Asked on January 27, 2016 at 11:37 AM

    Hi for a few weeks now we have not been receiving the notifications of submissions to the indicated emails. 

    Page URL: https://form.jotform.com/42395384739973
  • victor
    Replied on January 27, 2016 at 1:30 PM

    Sorry for the inconvenience this has caused. I have just reviewed your email and found it in our bounce list

    not receiving emails Image 1 Screenshot 20

    I have removed it from our list and you should not have any problems receiving emails. In case you experience this again, you can always review our bounce list from the account page.

    How to remove your email address from bounce list