Can't create PDF of Form

  • Tigrislyn
    Asked on January 27, 2016 at 2:17 PM

    Every time I try to PDF my "Clone of M&M 2015" I get the following message:

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>1B5B31D9025B88CF</RequestId>
    <HostId>
    KzIaeJCcJ0XTmxRf8WMpxp5RYJ7Qrk3DEykXvBWZpZDLkxz5TUKtvSQnXv+rqyU8nixYgsTs/50=
    </HostId>
    </Error>
     
     
    Please advise as what the issue is and how to fix it.
  • Kevin Support Team Lead
    Replied on January 27, 2016 at 4:49 PM

    I checked your form and it's very long, currently it's not possible to create a PDF form from long forms, our developers are working to find a way to convert long forms or restrict them and set a limit.

    Please, read this guide to get more details about PDF forms:

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator