Field Manager App: Unable to clone fields

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    instarlink
    Asked on January 27, 2016 at 02:26 PM

    Thanks for your feedback. FYI, it likely related to a change:

    - The issue occurs on Dec 31st

    - The issue disappears for me on Jan 6th

    - The issue appears again for me on Jan 24th

    Please check your change control

    Regards

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    Charlie
    Answered on January 27, 2016 at 02:31 PM

    Thank you for your feedback, our developers are already aware of the problem and have informed us that it is caused by a lag or delay on our replication process and synchronization between our servers. Our back-end teams are aware of this and are continuously monitoring our servers.

    So far, the Field Manager App is working as expected. If you happen to experience this again, please do let us know in this thread. Apologies for the inconvenience.

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    instarlink
    Answered on January 27, 2016 at 04:41 PM

    Thank you for your quick feedback. It is working. Sometimes a delay on the "Open Live Form"

    I'll let you know if it causes a confusion

    Thanks again

    Regards

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    Chriistian
    Answered on January 27, 2016 at 09:07 PM

    On behalf of my colleagues, you are most welcome. If you have any other concerns, please do not hesitate to let us know.