What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Field Manager App: Unable to clone fields

    Asked by instarlink on January 27, 2016 at 02:26 PM

    Thanks for your feedback. FYI, it likely related to a change:

    - The issue occurs on Dec 31st

    - The issue disappears for me on Jan 6th

    - The issue appears again for me on Jan 24th

    Please check your change control

    Regards

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    JotForm Support

    Answered by Charlie on January 27, 2016 at 02:31 PM

    Thank you for your feedback, our developers are already aware of the problem and have informed us that it is caused by a lag or delay on our replication process and synchronization between our servers. Our back-end teams are aware of this and are continuously monitoring our servers.

    So far, the Field Manager App is working as expected. If you happen to experience this again, please do let us know in this thread. Apologies for the inconvenience.

  • Profile Image

    Answered by instarlink on January 27, 2016 at 04:41 PM

    Thank you for your quick feedback. It is working. Sometimes a delay on the "Open Live Form"

    I'll let you know if it causes a confusion

    Thanks again

    Regards

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 27, 2016 at 09:07 PM

    On behalf of my colleagues, you are most welcome. If you have any other concerns, please do not hesitate to let us know.