What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Clearing Submissions

    Asked by traceydorr on January 27, 2016 at 03:12 PM

    Hello I have cleared all my submission and am now receiving new ones.
    My issue is to why does it still say in my profile that I have 98 / 100 submissions used.
    Is it somehow still stored?

    Please let me know as I would like to continue using jotform and clear submissions / ssl secure submissions.

    You can refer to screen shot as well..As it says I currently have 27 submissions and under my profile it says 98 / 100.

    Please let me know the issue.

    Page URL:

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    Answered by victor on January 27, 2016 at 06:14 PM

    Sorry for the inconvenience. Once you have deleted your submission, the counter should have reset, but for some reason it did not. I have reset the counter manually.

    If you have any other question, please let us know. We will be glad to help.