What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Reply to the Users Manually?

    Asked by Ben_White on January 27, 2016 at 10:23 PM

    While I have added the autoresponder, is there any way to go back to the 7 registrants who have already registered to send them the autoresponder?

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    JotForm Developer

    Answered by mert on January 28, 2016 at 05:00 AM

    Creating "Autoresponder" isn't send confirmation email to them; but you can achieve this scenario on "Submissions" by sending email manually. 


    To do that,

    1) Open "Submissions".


    2) Then, select the desired submission and click to the "Reply" button. On the appeared popup window, you can edit and send the email to that user.


    If you encounter any error or need extra information, please do let us know.