How to Reply to the Users Manually?

  • Ben_White
    Asked on January 27, 2016 at 10:23 PM

    While I have added the autoresponder, is there any way to go back to the 7 registrants who have already registered to send them the autoresponder?

  • mert JotForm UI Developer
    Replied on January 28, 2016 at 5:00 AM

    Creating "Autoresponder" isn't send confirmation email to them; but you can achieve this scenario on "Submissions" by sending email manually. 

     

    To do that,

    1) Open "Submissions".

    How to Reply to the Users Manually? Image 1 Screenshot 30

     

    2) Then, select the desired submission and click to the "Reply" button. On the appeared popup window, you can edit and send the email to that user.

    How to Reply to the Users Manually? Image 2 Screenshot 41

     

    If you encounter any error or need extra information, please do let us know.

    Thanks.