What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Show conditions not working on mobile device

    Asked by DanielRavens1 on January 28, 2016 at 07:35 AM

    This works for me no problems on desktop but as soon as it is on mobile, when i try to show the hidden fields by choosing a selection on the drop down menu, nothing happens. Am i missing some file links if I'm using the source code integration method?


    This is a re-post of a comment on How to Show or Hide Fields Base on User's Answer

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    JotForm Support

    Answered by Mike on January 28, 2016 at 09:54 AM

    Could you please provide us with a link to the web page in question? We will need to see your embedded form in order to troubleshoot it further.