What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form won't let me upload an image

    Asked by belleidee on January 28, 2016 at 11:05 AM

    Everytime I try to upload an image into my form it keeps saying it only allows jpg, png, or gif files. I attempted this with a jpg, then with a png, then making the file size smaller, then even switching which browser I was using, and nothing is working. Why won't it let me upload a photo?

    upload an image
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    Answered by vernondowns on January 28, 2016 at 11:39 AM

    Same problem.

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    Answered by Wilbo on January 28, 2016 at 12:13 PM

    I've been able to replicate this error, and I'm passing it to the Development Team for debugging.

    When they get back to me, I'll post again on this thread to let you know.

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    JotForm Support

    Answered by Welvin on January 28, 2016 at 02:16 PM

    Our apologies. The problem has been fixed. Please check again and let us know if the issue persists.