What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your most recent form and it looks like people are actually submitting the form multiple times. If you look at the signatures, there are slight variations in some of the duplicate submissions.
You can limit your users to a single submissions in a few different ways. Here is our guide on how to do so:
This will ensure that each submission is unique.