Can you clarify my accounr details please.

  • Profile Image
    Derob
    Asked on January 28, 2016 at 01:11 PM

    Hell. I have an account with you as follows:

    Our pricing plans have been restructured. You are currently on our old $139 2 yearly Premium plan and will keep this low rate for as long as you remain on this plan.

    It's been a while since I signed but haven't used it yet. I am planning on it though.

    Can you confirm the terms for me please.

    How many subscribers can I have in total?

    How many email can I send our per month?

    Many thanks

    David Roberts

  • Profile Image
    Kevin_G
    Answered on January 28, 2016 at 03:25 PM

    You do not have a limit on emails that you can receive.

    Could you please clarify us, what are you referring to with "subscribers"?

    You will pay the same amount for your subscription as long as you keep the subscription, if you decide to downgrade and then upgrade again, you will need to purchase a subscription with our current pricing: https://www.jotform.com/pricing.