What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is the Pre populate jotform app not available?

    Asked by rodrigov on January 28, 2016 at 03:02 PM

    I have used this app before and it worked well. At the moment I have been able to go as far as choosing the form to pre populate and that is where it gets stuck. I am not able to fill in the fields I need. Please check.

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    JotForm Support Manager

    Answered by Jeanette on January 28, 2016 at 07:08 PM

    You are right, I just made a test and it get stuck after choosing the form.


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    JotForm Support

    Answered by NicholasWestley on January 29, 2016 at 04:05 AM


    This should now be fixed.  Can you try again please? If it does not work can you give me the url of the form you are trying to prepopulate?