What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Records not showing after Salesforce integrationAsked by meliana on January 29, 2016 at 01:22 AM
I've integrated a simple form to Salesforce contacts. I managed to map all the necessary fields but the records are not showing on Salesforce. I tried reintegrating to leads and reset my token with no results. Please advise.
after records map integrated all and
Can you try to remove the integration and re-integrate again?
If it doesn't work please let us know. We will be glad to assist you.
I removed the integration and added a new one and records are still not showing up on Salesforce.
I've tested Salesforce Integration. I am not reproduced same issue that you are having. I can see the records on Salesforce as you see below.
I've also tested it with your form. It also works on my side.
I've checked your integration. It seems you've selected Contact list. Can you test it again and check the contact list on SalesForce?
We will wait for your response.
It had to do with the field mapping. I got it to work now both for Leads and Contacts. Thanks.
You're kindly welcome and thank you for confirming. We are glad to hear that the issue has been resolved for you.
If you have any question or issues, feel free to contact us. We will be happy to assist you.