How to Send Reply to Form Respondent when an Event has been cancelled

  • Profile Image
    jaglenn
    Asked on January 29, 2016 at 10:13 AM

    Is there a way to come up with a message that will allow you to notify people of a cancellation from an event?  Please who have filled out a form for an event, but needs to be notified that the event has been cancelled. Thanks.

  • Profile Image
    jonathan
    Answered on January 29, 2016 at 12:30 PM

    You can achieve this via email and using Editing of Submission.

    Steps:

    #1 Add an Autoresponder E-mail to your form that is base on Condition E-mail.

    user guide: How-to-send-to-a-specific-email-address-based-on-a-selection

    Example, the Auto E-mail will only be sent if the selected condition on the form is Event = Cancelled.

    put a hidden option on the form Cancelled = True or False.

    #2 You can use the EDIT LINK in the Email so that you can easily send the Autoresponder E-mail to the respondent that registered to the event. Take note that they must have provided an email address were you can reply back to them.

    user guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Let us know if you need further assistance to accomplish this.