All of my forms will not open- Form engine failed - #8j1h17f1

  • Profile Image
    EDOV
    Asked on January 29, 2016 at 10:44 AM

    None of my forms are opening, I tried ALL of them. I see when searching the error that a new link is issued- this will absolutely not be acceptable as we have links in QR codes and in text in brochures etc. One example of a link that is not working is this one (although, again, I have tried ALL my forms): https://form.jotform.com/60054133884958 .

    I have logged out, cleared my history and cache, logged back in. If it's just a temporary glitch that will likely be fine but as seen in other historical answers with a new link being issued- that will not be acceptable (so hopefully that will not be the solution) as it is ALL of my forms.

     

    eta: the form linked above is working now which is awesome, thank you! none of my other forms are though so hopefully it will roll through the rest of them eventually.
  • Profile Image
    EltonCris
    Answered on January 29, 2016 at 11:46 AM

    Our sincerest apologies for this inconvenience.

    This problem is now fixed. I can see that your form is working on my end now.

    Kindly check your forms again.

  • Profile Image
    EDOV
    Answered on January 29, 2016 at 11:49 AM

    yes, they have all been fixed it appears- you guys did great, thank you!