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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recieving an error on active forms

    Asked by SMOPEH on January 29, 2016 at 10:50 AM

    We have users attempting to access a form who are recieing the error:

    Form engine failed - #8j1h17f1

    This is occurring on 2 forms, however a 3rd form is working correctly

     

    Please advise on what is causing this error

     

    Error occurring:

    https://form.jotform.co/51722959669876

    https://form.jotform.com/SMOPEH/rep-convention-rsvp

    Functioning properly

    https://form.jotform.com/SMOPEH/90thrsvp

     

    Page URL:
    https://form.jotform.co/51722959669876

    active JotForm engine href correctly
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 29, 2016 at 11:39 AM

    We had a temporary outage in one of our data centers, but this resolved. Sorry for the problems caused to you.