What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry for the inconvenience. Can you please indicate the form and where the issue is appearing. I was not able to replicate problem.
Thank you for your response. I could not replicate the error either. I told the user to clear his web history/cookies and try again. After doing this he was able to submit the form. Could have just been a fluke.
Consider the issue resolved
Our apologies. We have this issue, but based on the update from our backend team, the issue has been fixed already. If it persists, let us know so we can take a look further.