Having a user that gets a Redis is loading dataset

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    davben
    Asked on January 29, 2016 at 01:01 PM
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    victor
    Answered on January 29, 2016 at 03:47 PM

    Sorry for the inconvenience. Can you please indicate the form and where the issue is appearing. I was not able to replicate problem.

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    davben
    Answered on January 29, 2016 at 05:45 PM
    https://form.jotform.com/51724152292956
    Thank you for your response. I could not replicate the error either. I told the user to clear his web history/cookies and try again. After doing this he was able to submit the form. Could have just been a fluke.
    Consider the issue resolved
    Thank you.
    ...
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    Welvin
    Answered on January 30, 2016 at 08:47 AM

    Our apologies. We have this issue, but based on the update from our backend team, the issue has been fixed already. If it persists, let us know so we can take a look further.