What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What does form engine failed - #8j1h17f1 mean?

    Asked by Estela1127 on January 29, 2016 at 03:35 PM

    Whenever I try to view any of my forms I get the message above.  I can edit my forms, but as I try to view them as they would look those who are completing them, it get the form failed message.  Any help is greatly appreciated! Thank you!

    engine mean My Forms message thank failed message
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    JotForm Support

    Answered by david on January 29, 2016 at 03:56 PM

    My apologies, everything should be back once again.  Please let us know if any of your forms are still not up and we will be happy to have a look.

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    Answered by teachlearngrow on January 30, 2016 at 01:06 AM

    Hey David,

     

    Our form 

    [Imported Form] _Tutor Online Module - Teach Learn Grow

    is also having this same problem. We would be very grateful for any assistance.

     

    Thanks,

    Deion :)

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    Answered by TommyHulihanBasketball on January 30, 2016 at 01:12 AM

    I am having the same problem.

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    JotForm Founder

    Answered by aytekin on January 30, 2016 at 02:08 AM

    Sorry, it happened again but it is fixed now.

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form.