- PatrickAsked on January 29, 2016 at 04:34 PM
The only form I had has disappeared. I did not delete it. It is not in the trash or archive. What happened?
- JotForm SupportBJoannaAnswered on January 30, 2016 at 05:34 AM
I have inspected your website and your embedded form is shown.
There was a problem with our form caches database. The server is failing, so I ti possible that your form was not visible on your website at that time. This issue is now fixed.
Feel free to contact us if you have any other questions.
- NEFpatAnswered on January 30, 2016 at 11:45 AMYes. Thanks for getting back to me. It was very strange. Shorty after I sent the question I refreshed my browser and the firm was in the trash.
Anyway, thanks again.
Sent from my iPhone
- JotForm SupportjonathanAnswered on January 31, 2016 at 12:03 AM
Thank you for the confirmation that it was now resolved. Contact us again anytime for any assistance you need.