Where did my form go?

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    Asked on January 29, 2016 at 04:34 PM

    The only form I had has disappeared.  I did not delete it.  It is not in the trash or archive.  What happened?

  • Profile Image
    Answered on January 30, 2016 at 05:34 AM

    I have inspected your website and your embedded form is shown.

    There was a problem with our form caches database. The server is failing, so I ti possible that your form was not visible on your website at that time. This issue is now fixed.

    Feel free to contact us if you have any other questions. 

  • Profile Image
    Answered on January 30, 2016 at 11:45 AM
    Yes. Thanks for getting back to me. It was very strange. Shorty after I sent the question I refreshed my browser and the firm was in the trash.
    Anyway, thanks again.
    Sent from my iPhone
  • Profile Image
    Answered on January 31, 2016 at 12:03 AM

    Thank you for the confirmation that it was now resolved. Contact us again anytime for any assistance you need.