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  • Profile Image

    Drag and Drop Upload widget have stopped working in the form, stuck at uploading

    Asked by jhorton1720 on January 29, 2016 at 09:43 PM

    I cannot upload attachments to any of my reports. This normally is not a problem. 

    cannot upload Drag and Drop Upload
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    JotForm Support

    Answered by Welvin on January 30, 2016 at 11:35 AM

    Do you mean to say that you cannot upload a file in your form, particularly in the "Drag and Drop Upload" widget? If not, please elaborate it further such as how to replicate it in the form.

    I look forward to your reply.

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    Answered by jhorton1720 on January 30, 2016 at 12:46 PM
    Yes the drag and drop
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by Welvin on January 30, 2016 at 02:27 PM

    Thank you.

    Well, yes, I can replicate this in the following form: https://form.jotform.com/form/52361601008948. I've found an error and I think that is causing this.

    I have now forwarded this thread to our widget team so they can take a look further. IF there are updates, you should know it in this thread.

    For now, you may consider cloning the form, remove the widget and add it again. I did this and it's working. Here's a clone version of your form: https://form.jotform.com/60295623456964

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    Answered by jhorton1720 on January 30, 2016 at 05:45 PM
    Its working great now. Thank you for your help.
    Jessica Rossell Property Manager
    Direct: (616) 666-9915 Fax: (248) 387-2576
    jhorton1720@gmail.com www.LifeCyclePM.com
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on January 31, 2016 at 10:03 AM

    Glad to hear that it is now working. On behalf of Welvin, you're welcome. Thank you.