What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi my form is not working. It says "form failed" can you please fix?

    Asked by katieloupoo2 on January 30, 2016 at 01:47 AM

    https://form.jotform.co/60291347756865

     

    My form is not working please fix asap?  Thank you

    Page URL:
    https://form.jotform.co/60291347756865

    form failed form is not working fix JotForm href thank a
  • Profile Image
    JotForm Founder

    Answered by aytekin on January 30, 2016 at 02:02 AM

    Fixed now.

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form.