What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ink File Picker: Currently disable.

    Asked by krzysztofmate on January 30, 2016 at 06:30 AM

    Option upload photo doesnt working from a mobile phones...it working fine from computer..What to do with this problem? Do you have for my any suggestion?


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    JotForm Support

    Answered by BDAVID on January 30, 2016 at 07:58 PM

    We have a widget called Ink File Picker that works with mobiles, but unfortunately it is currently disable, since it's being debugged. I will send a request to our second level, so you are notified when it gets enabled, so you can use it in your form.

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    JotForm Support

    Answered by TitusN on January 31, 2016 at 10:16 PM


    The Ink File Picker (Filestack/Filepicker) integration will not be available. 

    Please try these other file upload widgets - and let us know how we can assist further.