Matrix not displaying in email notification / How do you get text input from matrix bigger in email notification?

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    brookesndrs
    Asked on February 15, 2012 at 06:14 PM

    Hello,

    My matrix is not showing up in the email notification. What do I do? I was trying to make text that people enter within the matrix larger, as its so small when it comes over, but when I changed that in the settings of the email notification the matrix did not show up at all on the results.

     

     

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    Mike_T
    Answered on February 15, 2012 at 06:37 PM

    Thank you for contacting us.

    As far as I can see, the matrix tag is missing on your email notification. In order to solve the problem you may either re-create your email notification (all the tags will be included automatically), or add the matrix tag ({13} in your case) to your existing notification.

    Please let us know if you need any further assistance. We will be happy to help you.

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    brookesndrs
    Answered on February 15, 2012 at 06:44 PM

    I do understand, but how do I made the text input bigger in the matrix when it comes over in the email notification. I have tried highlighting the matrix tag and making the font bigger, but it does not seem to be working. You can barely see the answers in the email notification-just for the matrix area.

    Help.

     

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    Mike_T
    Answered on February 15, 2012 at 07:15 PM

    I have created a ticket to our developers to check if that is possible.

    We will get back to you as soon as we can.

    Thank you for cooperation.

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    brookesndrs
    Answered on February 15, 2012 at 07:18 PM

    Here is a link for more clarification of what I am talking about. Thanks

    http://www.officesolutions.com/corp/image1.jpg