JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Passed data to Hidden Fields is not showing in the CSV Report or Submissions?Asked by snaplash on January 30, 2016 at 11:24 AM
I could really use some help on this one please
I have an issue that passed data to hidden fields is not showing in the CSV or in the Submissions.
for example, please have a look at the field SCENE1FEATURE1
It is supposed to take data from the Feature 1 input and place it into that field after passing it through the substring widget.
When I set the field to be unhidden in the "Would you like a Voice Over?" it works.
How can rectify this?
Thank you for all your help, I appreciate this is a complex form.
I Checked your jotform http://www.jotform.com/60257441078960 and I was able to determined the cause why the value of the Hidden field gets cleared on Form submission.
In Preferrences / Advance Settings make sure the option Clear Hidden Field Values is not set to "Clear on Submit" or ON. This was causing the hidden field values to be cleared every time the form is submitted. This meant that the value is not reaching the submission database.
Set it to "Don't Clear" instead.
Hope this help. Let us know if issue still remains.
That has solved my issue, thank you so very much!
You are quite welcome. :) Thank you for the confirmation as well that it is now solve.