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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submitters are having issues uploading documents, making payments via paypal, etc.

    Asked by plexpara on January 30, 2016 at 01:13 PM
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    JotForm Support

    Answered by jonathan on January 31, 2016 at 12:52 AM

    I assume this was the form http://www.jotform.us/form/51783308563157 you wre having the problem.

    It will help us in understanding the actual issue if you provide more details about it also. In return, we will be able to immediatly provide you with the appropriate response and resolution.

    Can you please tell us what were the issues?

    I test submitted the form, and so far it was sent just fine. You can check the video below when I did  the test submission.


    We will wait for your response.