What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    LightBox Embed Method: forms are not being displayed.

    Asked by sokform on January 31, 2016 at 09:39 AM

    Hi there,


    My forms have just stopped working.  No change at my end to the forms.

    Any background issues at your end?

    I guess importantly even on your own jotform website the preview options don't work in either lightbox or feedback button.  It does however work in pop-up window.


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    JotForm Support

    Answered by BDAVID on January 31, 2016 at 11:42 AM

    The issue has been already reported to our second level, you will be notified via this thread when it gets fixed.

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    JotForm Support

    Answered by BDAVID on January 31, 2016 at 12:11 PM

    This issue has been fixed now, could you please confirm it works on your end? If not, please provide us  the URL of the webpage where your form is embedded, so we can check further.