What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Image not changing when changed

    Asked by kmason502 on January 31, 2016 at 12:40 PM

    Every time I add an image to my form it works fine the first time. BUT when I delete it to add a revised version OR to add another image in place of that, it ALWAYS adds the first image I posted, never the new or revised version. Literally every time and it's driving me nuts. I'm unable to add an image to my form after that because it's only adding the original image that I didn't need. Please tell me there is a fix to this glitch. Thanks so much

     

    Karla Mason

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    JotForm Support

    Answered by EltonCris on January 31, 2016 at 06:30 PM

    I can't seem to reproduce that problem. I tried replacing the image and recreating the image field, both are working fine. If you are uploading the same image with the same file name, I suggest to at least rename the file when you made modifications on the image.

    Screencast: http://screencast.com/t/xtngGCixgBC8

    Hope this helps!