What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't Integrate My Forms with Google SpreadSheets

    Asked by gprabanesjr on February 01, 2016 at 03:52 AM

    Integrating with Google Spread Sheets taking forever and doesn't end

    I need to understand is it related to your server or Google

    Page URL:
    https://eu.jotform.com//?formID=50012918468960,https://eu.jotform.com/<br/>/?formID=50015585994967

    My Forms integrate and OR Taking end
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    JotForm Support

    Answered by mert on February 01, 2016 at 07:43 AM

    Hi there,

    Recently, Google Drive and Spreadsheet integrations had an temporary problem, because those Google services had a issue at that time period. However, the problem is currently fixed according to my checks. Could you please retry to integrate your form with Spreadsheet and let us know?

     

    Thanks.

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    Answered by gprabanesjr on February 01, 2016 at 10:41 AM

    Still not working

    Not sure what is going on

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    JotForm Support

    Answered by mert on February 01, 2016 at 12:01 PM

    After your thread, we tried to replicate the same issue with the spreadsheet; but the integration has made without any error. Please, make sure that the Authentication window from Google is appeared and checked while you are creating the integration.

    Please, see it from the below:

     

    If the window from the above doesn't appear, the issue is related to Google. Please, check it from your side and let us know the results. As I said earlier, we couldn't find anything from our side.

     

    Thanks.

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    Answered by gprabanesjr on February 01, 2016 at 12:36 PM

    After Authentication completion it opens the integration window (Please wait while we are integrating your data) then no integration is happening 

     

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    Answered by gprabanesjr on February 01, 2016 at 12:51 PM

    One sheet is integrating while the other is not integrating

    This is the address of the one not integrating:

    https://eu.jotform.com//?formID=50012918468960

  • Profile Image

    Answered by victor on February 01, 2016 at 03:49 PM

    I have just reviewed your google integration and notice that the key is UNDIFINED. I suggest you remove the integration and try again.

    Please let us know if you require additional assistance.