Views Submissions app is no longer working

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    CTCKA
    Asked on February 01, 2016 at 04:12 AM

    Hi

    We've built a JotForm View (http://views.jotform.io/) to allow people to update form data which is then displayed automatically on a web page. This has been working fine since we put it together months ago. However, we are now getting the error 'Warning: Invalid argument supplied for foreach() in /home/io4views/public_html/list.php on line 107'. The code on the web page is:

    <iframe src='//views.jotform.io/list.php?id=52944779102966' onload='window.parent.scrollTo(0,0)' allowtransparency='true' id='viewFrame' frameborder='0' scrolling='no' style='width:100%;height:0;'> </iframe><script type='text/javascript' src='//views.jotform.io/js/iframehandler.js' ></script>

    The form displays, but in the views.io system the form picker just says 'loading forms. please wait...' but nothing comes through.

    The only thing that has really changed regarding JotForm is migrating our data from American to European servers - EU Safe forms - that was done last week. All forms are working, it's the views io one that is causing the error.

    Thanks, Mark

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    EltonCris
    Answered on February 01, 2016 at 08:14 AM

    Thanks for reporting. I was able to reproduce the problem after testing the said app.

    I have now raised this to our developers for a resolution. You will be informed here once this is fixed.

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    CTCKA
    Answered on February 01, 2016 at 08:17 AM

    Thanks Elton

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    CTCKA
    Answered on February 09, 2016 at 04:52 AM

    Hello Elton

    Do you have a progress update on this ticket?

    Thanks, Mark

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    Mike
    Answered on February 09, 2016 at 10:47 AM

    The ticket was marked as very important and assigned to one of our developers, but unfortunately, we do not have any other updates as of this time.

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    CTCKA
    Answered on February 10, 2016 at 03:01 AM

    Hi Mike

    Thanks for the update - hopefully it'll be looked at soon.

    Thanks, Mark

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    liyam
    Answered on February 21, 2016 at 07:56 AM

    Hello,

    I see that the problem was happening because it was not pulling the data from the EU servers which was the cause of the error on your page. I have managed to fix this issue and the proper data now appears on your page.

    If you have other questions or concerns, please do let us know.

    Thanks for your patience and we apologize for this inconvenience.

     

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    CTCKA
    Answered on February 22, 2016 at 03:42 AM

    Hi liyam

    Thanks very much for sorting the issue. Was it something we did this end? Just so we make sure it doesn't happen again.

     

    Thanks, Mark

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    ashwin_d
    Answered on February 22, 2016 at 05:51 AM

    Hello Mark.

    No the issue was not caused because of you but it was an issue at our end which is already resolved by our back end team.

    Thank you!

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    CTCKA
    Answered on February 22, 2016 at 08:11 AM

    Thanks again for sorting it.

    Mark

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    mert
    Answered on February 22, 2016 at 09:19 AM

    On behalf of my colleagues and developer team, you are most welcome. If the issue repeats itself, please don't hesitate to let us know.

     

    Regards.