What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Image Upload Preview: Not possible to upload image while editing submission

    Asked by WKCompliance on February 01, 2016 at 11:15 AM

    Hi there,

    We are using the "Image Upload Preview" widget and was wondering whether it would be possible to upload an image once it has been submitted to us?

    I have tried to do this but the image upload box does not appear.

    Page URL:
    https://eu.jotform.com//?formID=53512769384363

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    JotForm Support

    Answered by Mike on February 01, 2016 at 01:41 PM

    It appears that the Image Upload Widget does not allow image upload on submission edit if originally submitted as a blank field. In other words, you should be able to edit submitted images, but if there is no image attachment, you will not be able to upload one. I have sent a ticket to our developers to see if this can be fixed at some point.

    In the meantime, you may consider using standard File Upload field instead.

    We will let you know if we have any updates.

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    JotForm Support

    Answered by TitusN on June 03, 2016 at 12:53 AM

    Hello,

    You can now edit submissions on the image upload preview widget. 

    The bug has been fixed. 

    Please check and let us know. 

    Thanks!