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PDF FORM NOT UPDATING FROM WEB VERSIONAsked by Celestel on February 01, 2016 at 12:58 PM
Hi Jot Forms
Here is my form https://form.myjotform.com/60270864146556
I have made changes to my form
Now I would like to update the form to pdf
When I "create pdf form" – it downloads the pdf
The problem is that the PDF that is now downloaded is a previous version of the form (before I edited it)
So the form is updated on the web version but still shows the old version when I convert it to pdf
This is not a format issue because even new text does not display on the pdf
Yo will see what my problem is when you download a copy of this form to pdf - the versions are not the same....
not updating form not updating problem format create myJotForm
I checked your form and it looks to be too long to include the new changes in the PDF. This is causing the PDF creator to default to an older version. Fillable PDF forms are not nearly as robust as their web counterparts. If you remove any of the large sections of text from your form, you should be able to show updates in the PDF version once again.