PDF FORM NOT UPDATING FROM WEB VERSION

  • Profile Image
    Celestel
    Asked on February 01, 2016 at 12:58 PM

    Hi Jot Forms

    Here is my form https://form.myjotform.com/60270864146556

    I have made changes to my form

    Now I would like to update the form to pdf

    When I "create pdf form" – it downloads the pdf

    The problem is that the PDF that is now downloaded is a previous version of the form (before I edited it)

    So the form is updated on the web version but still shows the old version when I convert it to pdf

     

    This is not a format issue because even new text does not display on the pdf

    Yo will see what my problem is when you download a copy of this form to pdf - the versions are not the same....

    Pleas help

    THANKS

  • Profile Image
    david
    Answered on February 01, 2016 at 03:50 PM

    I checked your form and it looks to be too long to include the new changes in the PDF.  This is causing the PDF creator to default to an older version.  Fillable PDF forms are not nearly as robust as their web counterparts.  If you remove any of the large sections of text from your form, you should be able to show updates in the PDF version once again.