What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just downgraded to the free subscription. Can you tell me how to cancel effective immediately and be prorated for the rest of my currently paidterm.

    Asked by hudsonrivervalleygreenway on February 01, 2016 at 01:32 PM
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    JotForm Support

    Answered by BDAVID on February 01, 2016 at 04:41 PM

    Your subscription(INT141201-3770-60888S) has been canceled, and you have received a prorated refund of $70.10. Your account is in a free status now. If you need anything else, please open a new thread, we will be glad to assist you.