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being charged twice for one accountAsked by Cindy Melenric on February 01, 2016 at 02:00 PM
I have one account with Jotform and I'm being charged twice. I didn't catch the mistake until recently because I needed to change my credit card information and I saw that I had two separate charges for the month of January then I looked on my records and noticed that. This goes all the way back to January of 2015. Please contact me as soon as possible. Thanks.
JotForm Support Manager
You are right, I was able to refund you a total of $79.60 (8 charges) back to your credit card **3324
I also changed the next biling date for your new subscription INT160121-8790-95208S which is being paid via Paypal, so Next Billing Date will be on 06-21-2016