Can I password protect and ensure information isn't saved to a form?

  • jplatts
    Asked on February 1, 2016 at 11:20 PM

    I am working on creating a form to collect customer data. However, I need to make sure that only potential customers can access and fill out the form. Also, when the customers begin to fill out the form, I need to make sure their data isn't saved on the form and thus shared with other customers.  

     

    Thanks

    Andrew 

  • Chriistian Jotform Support
    Replied on February 2, 2016 at 4:29 AM

    You cannot add a password field as our phishing detector would likely suspend the form for phishing. But you can add a verification code and add conditions to show the whole form only if the user inputs the correct code.

    Can I password protect and ensure information isnt saved to a form? Image 1 Screenshot 40

    Hide the fields for your form and setup a condition to show the fields when the user inputs the verification code.

    Can I password protect and ensure information isnt saved to a form? Image 2 Screenshot 51

    Here's a gif of the sample form in action.

    Can I password protect and ensure information isnt saved to a form? Image 3 Screenshot 62

    You can clone this sample form to edit the conditions.

    https://form.jotform.com/60322251476954

    Here's how: How to Clone an Existing Form from a URL

    As for your second concern, when a user submits the form the submission data will be sent to your Jotform account. Then once the submission is complete, the data from the form will not appear once they visit the page again.