What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I password protect and ensure information isn't saved to a form?

    Asked by jplatts on February 01, 2016 at 11:20 PM

    I am working on creating a form to collect customer data. However, I need to make sure that only potential customers can access and fill out the form. Also, when the customers begin to fill out the form, I need to make sure their data isn't saved on the form and thus shared with other customers.  




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    JotForm Support

    Answered by Chriistian on February 02, 2016 at 04:29 AM

    You cannot add a password field as our phishing detector would likely suspend the form for phishing. But you can add a verification code and add conditions to show the whole form only if the user inputs the correct code.

    Hide the fields for your form and setup a condition to show the fields when the user inputs the verification code.

    Here's a gif of the sample form in action.

    You can clone this sample form to edit the conditions.


    Here's how: How to Clone an Existing Form from a URL

    As for your second concern, when a user submits the form the submission data will be sent to your Jotform account. Then once the submission is complete, the data from the form will not appear once they visit the page again.