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Create PDF Form: Just loads and does not finishAsked by puretaxation on February 02, 2016 at 04:44 AM
I can click on the create pdf function and a message stating that it is working appears but the function never completes.
Sometime the working message does not appear however sometimes it does not. But the function never completes in either IE, firefox or Chrome.
Are there any other steps I should take to get this working?
create use message and does not appear
I was able to replicate the problem. It seems related to the API for EU users. I have forwarded this to our developers to have it checked and fixed. Apologies for the inconvenience.
Also, could you please share us the form that does not work? Does this happen to all of your forms or just specific ones? We'll wait for your response.
Sorry for the problem, it has been fixed now. Can you please try again?
Hi – I’ve just tested and it appears to be fixed. Thanks!
Thank you for updating us. Please do feel free to contact us again if you need any assistance.