What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox not getting form data

    Asked by gashmlay on February 02, 2016 at 10:31 AM

    Hi,

    it seems that cloning forms doesn't work each time, is it because  EU servers?:

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    JotForm Support

    Answered by Mike on February 02, 2016 at 10:36 AM

    There are multiple forms within your account, so can you please provide us with a link to the form that is currently affected?

    Do you mean that Dropbox integrated form is actually not sending any data to your Dropbox?

    Thank you.

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    Answered by gashmlay on February 02, 2016 at 10:52 AM

    Sorry,

    I was thinking you may read the form from the picture.

    The link is https://form.jotform.com/60322636551955

    And yes, noting appears in the Dropbox even after having cloned the previous one which was working well before.

    Thanks

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    JotForm Support

    Answered by Mike on February 02, 2016 at 12:04 PM

    A bug report ticket has been attached to this thread and forwarded to our developers to see if they can investigate it further.

    We will keep you updated via this thread.

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    Answered by gashmlay on March 07, 2016 at 09:30 AM

    Hi,

    I wait for a long and nothing is coming, I have many issues with Jotform, please this has been reported several times for a while, help me to solve it definitively!

     

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    JotForm Support

    Answered by Kevin_G on March 07, 2016 at 01:01 PM

    I have tested the integration and seems to be working on my end. However, we have not received news from our second level, so I will ask for updates and will let you know any notice here.