Getting an error when I try to edit submissions

  • ICFforms
    Asked on February 2, 2016 at 11:29 AM

    Hello,

    When we try to make edits on our submissions, we receive the attached error.  This is happening on all of our forms as far as I can tell.

     

    Thank you,

    Emily - ICF

    Jotform Thread 762546 Screenshot
  • Kevin Support Team Lead
    Replied on February 2, 2016 at 1:34 PM

    Unfortunately, your image did not upload properly, however, I tested one of your forms and I was able to edit the submission:

    Getting an error when I try to edit submissions Image 1 Screenshot 20

    Could you share us the link to one of the forms with you have this issue please?

    We will wait for your response.

  • ICFforms
    Replied on February 2, 2016 at 4:59 PM

    Hello,

    It seems that this has corrected itself.

  • Kevin Support Team Lead
    Replied on February 2, 2016 at 6:03 PM

    Great to know that.

    If you get the issue again, please do let us know via this thread, or open a new one, we will be glad to help you.