Gift Registry Widget: Won't allow me to change the 'None Available' text

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    clarkschool
    Asked on February 02, 2016 at 12:07 PM

    Hi there,

    The Gift Registry widget won't allow me to change the text in the None Available field. It will only accept the word "None" with a capital N only.

    Thanks!

    Here's my form: https://form.jotform.com/60285461076153

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    Mike
    Answered on February 02, 2016 at 02:36 PM

    I was able to reproduce the issue with the Gift Registry widgets on your form #60285461076153. A bug report has been forwarded to our developers.

    We will let you know once we have any updates on this.

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    TitusN
    Answered on February 15, 2016 at 01:19 AM

    The issue is now fixed - please check your form. 

    You should be able to edit "None Available" text as expected. 

    We apologize for the inconvenience. 

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    clarkschool
    Answered on February 22, 2016 at 10:40 AM

    Hi again,

    Unfortunately, it is not working for me. If you are able to check my form again, please let me know what else I should try.

    Thank you!

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    Charlie
    Answered on February 22, 2016 at 12:10 PM

    Would it be possible to add a new Gift registry widget in place of the one that has a bug? It seems like an API key issue. When I re-add a new Gift Registry widget, it doesn't have that problem. 

    Your 2nd widget (which is a Ticket Purchases widget) can be edited:

     

    I'll inform our widget team about this and see if they can fix it without you removing or recreating the widget. Apologies for the inconvenience.

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    TitusN
    Answered on August 11, 2016 at 08:05 AM

    We've made additional updates to fix the issue - you should be able to fix the "None Available" text. 

    However, if there's still a form that still has an issue, please let us know. 

    Thanks.