What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Gift Registry Widget: Won't allow me to change the 'None Available' text

    Asked by clarkschool on February 02, 2016 at 12:07 PM

    Hi there,

    The Gift Registry widget won't allow me to change the text in the None Available field. It will only accept the word "None" with a capital N only.


    Here's my form: https://form.jotform.com/60285461076153

  • Profile Image
    JotForm Support

    Answered by Mike on February 02, 2016 at 02:36 PM

    I was able to reproduce the issue with the Gift Registry widgets on your form #60285461076153. A bug report has been forwarded to our developers.

    We will let you know once we have any updates on this.

  • Profile Image
    JotForm Support

    Answered by TitusN on February 15, 2016 at 01:19 AM

    The issue is now fixed - please check your form. 

    You should be able to edit "None Available" text as expected. 

    We apologize for the inconvenience. 

  • Profile Image

    Answered by clarkschool on February 22, 2016 at 10:40 AM

    Hi again,

    Unfortunately, it is not working for me. If you are able to check my form again, please let me know what else I should try.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Charlie on February 22, 2016 at 12:10 PM

    Would it be possible to add a new Gift registry widget in place of the one that has a bug? It seems like an API key issue. When I re-add a new Gift Registry widget, it doesn't have that problem. 

    Your 2nd widget (which is a Ticket Purchases widget) can be edited:


    I'll inform our widget team about this and see if they can fix it without you removing or recreating the widget. Apologies for the inconvenience.

  • Profile Image
    JotForm Support

    Answered by TitusN on August 11, 2016 at 08:05 AM

    We've made additional updates to fix the issue - you should be able to fix the "None Available" text. 

    However, if there's still a form that still has an issue, please let us know.