What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I sign in?

    Asked by Ivy  on February 02, 2016 at 02:21 PM

    I have a user name and password but when entered the website doesn't do anything.

    Page URL:
    jotform.com/login

    in can't name User Name and entered
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    JotForm Support

    Answered by david on February 02, 2016 at 06:22 PM

    I checked for an account associated with your email address and was unable to find any.  If you happen to have the URL of one of your forms or of a page the form is embedded to, we can tell you exactly what account the form is associated with.

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    Answered by Ivy  on February 02, 2016 at 06:45 PM
    Barnoftheangels
    ...
  • Profile Image

    Answered by Ivy  on February 02, 2016 at 07:45 PM
    I can sign in from phone, but not from laptop.
    ...
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    JotForm Support Manager

    Answered by Jeanette on February 02, 2016 at 07:55 PM

    Your account Barnoftheangels shows OK, so it seems the laptop browser must be reset.