What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My email notifications/conditions are not working properly.

    Asked by dynamicevidence on February 02, 2016 at 04:57 PM


    My videographer is not getting the email at all.  I do get the copy of the email but its sending the wrong email (I should be getting the surgical video/videographer notification but I'm getting the dep/videogreapher notification instead.

    Thank you!



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    Answered by dynamicevidence on February 02, 2016 at 05:30 PM

    Nevermind, it seems to be working now!

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    JotForm Support

    Answered by EltonCris on February 03, 2016 at 12:42 AM

    Glad to hear that this is working now.

    Should you need any further help, let us know.