What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My form direct via link is an old version and wont update.Asked by tomorrownight on February 03, 2016 at 06:06 AM
It just wont update!
screen shot is what it should look like,
link is what is actually looks like
oh wait, the JPG screen sshot i upload says "jpg, gif, png only". UGH, i really need to get on with this
here it is on dropbox:
and Via direct dropbox jpg png to get
Irritatingly, i just rebuilt the form identically and it worked.
no variables changed, now it works... for now?
Unfortunately we had a temporary glitch that prevented forms to update themselves. We have the information this situation is solved. My tests also confirm it's fixed by now.
Please accept our apologies for the inconvenience.
Let us know if we can assist you further.
The link still doesnt work as it does in the picture i provided though?
I was not able to determine the cause of the broken form, but just by cloning it's fixed. Are you able to use the clone instead?
We'll wait for more details to proceed.