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slave2thebeanAsked on February 3, 2016 at 9:29 AM
Hello:
I have created a form that allows the user to select a type of soap.The form works beautifully except for one issue- how to clear a selection. From the photo you can see that you can choose foam or liquid soap AND foam or liquid sanitizer. The issue is that the user is allowed choose both types but if they only pick one and then realize that they actually needed the other type, they can't clear the radio button. Any ideas on how to work around this?
Thanks!
Sarah
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Welvin Support Team LeadReplied on February 3, 2016 at 1:53 PM
You cannot deselect the radio button field option once you select it. I would suggest using Dropdown field if you wish to allow users to clear their entry in a field.
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slave2thebeanReplied on February 3, 2016 at 7:48 PM
Thanks for the assistance!
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Welvin Support Team LeadReplied on February 4, 2016 at 2:48 AM
You're welcome. Please contact us again if we can help in any way.