What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your form's notification email alert and did not find any issue with that. You have configured it correctly and you should receive the submission emails without any problem.
I also checked our email logs as well and the submission emails are being sent successfully. Please check the logs below:[2016-02-01 07:32:10] Submission #330139127911665875 Form #53505949624665 SENT to firstname.lastname@example.org from email@example.com via AMAZONSES [2016-02-01 07:32:10] Submission #330139127911665875 Form #53505949624665 SENT to firstname.lastname@example.org from email@example.com via AMAZONSES
Have you checked your spam folder already? Please check your spam folder and see if the emails ended up there. You may also like to speak to your email service provider and ask them to whitelist our domain names to ensure the delivery of emails. The following guide should help you grab the list of domain names: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Hope this helps.
Do get back to us if the issue persists.