What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The Form Loses Its Functonality When I Embedded It on My Web Page

    Asked by zifboxbiz on February 03, 2016 at 06:41 PM

    I have a form on a page with a 'sticky' menu on the side. When I embed my form (by pasting the code into the page), the 'sticky' menu stops functioning. The 'sticky' menu uses some javascript and I suspect a javascript conflict is to blame.

    I would prefer to embed the form in this way because I often make small amendments to the form that I can't make (or can't make easily) on the jot form site.

    Is there a simple answer?

    ngr

    problem site and OR side
  • Profile Image
    JotForm Support

    Answered by mert on February 04, 2016 at 03:50 AM

    Hi there,

    Thank you for contacting us. If you have shared the specific form's URL, we can help you better. However, the problem you have been talking for could be related with the script conflict. Before trying anything advance, you can try to embed your form with iFrame embed code.

    Please, try this one and let us know the results.

     

    Thanks.

  • Profile Image

    Answered by zifboxbiz on February 04, 2016 at 06:35 AM

    Thanks mert. I'm unable to give you a url because the site's not anywhere but on my local machine at the moment. I'm sure the iFrame would work, but I often edit bits of the form in the code, like altering the small text under the input fields so they are more locally appropriate ('Province' and 'zip code' are not used here, for example). I haven't found a way of altering those except by changing the live code on the page.

    However, I solved the problem. It was, in fact, a javascript conflict. The '$' was being used by other jQuery functions. I was able to replace the '$' in the some of the other javascript functions and it all started working.

    Thanks for your prompt reply.

    cheers

    ngr

  • Profile Image
    JotForm Support

    Answered by mert on February 04, 2016 at 08:10 AM

    You are most welcome. I'm glad to see that you have found a way to fix that problem. For further assistance, please don't hesitate to contact us.

     

    Have a nice day.