- uayasAsked on February 04, 2016 at 09:27 AM
I upgrade by mistake to a yearly bronz eplan but I would like to have a montly plan.
Is it possible to cancel the yearly one and go on with the monthly one?
Thank you for your help
- JotForm SupportdavidAnswered on February 04, 2016 at 11:35 AM
I have cancelled and refunded your yearly subscription. You should see the refund in about 5-7 business days. You can upgrade to whatever subscription you'd like at your earliest convenience.
- JotForm SupportdavidAnswered on February 04, 2016 at 11:36 AM
I meant to put 5-7 business days, my apologies if my original post caused any confusion.