What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Problem In Mozzilla but Not In IE

    Asked by Paul McCoy  on February 04, 2016 at 02:29 PM

    I have run across a peculiar problem. A registration form flashes at the bottom of the page. The full form is present then the top of it is at the bottom flashing. Two preview buttons are side by side. I deleted it, redesigned it from a new form everything possible. It does this only in Mozilla and not in IE Form.

    Thanks,
    Paul

    Page URL:
    http://soundtracksentertainment.com/registraion.htm

    problem in registration form new form preview
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 04, 2016 at 05:35 PM

    The problem is not your form, if you load your form's direct link in any browser, you will not see that "second heading" at the button of your form: http://www.jotformpro.com/form/60326003942951 

    The problem has to do with your page, it seems like you have also embedded another customized code of your form, so in other words, you have embedded the form twice:

    I would recommend you to remove any code, related to your form, from your webpage and re-embed using the Iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the iFrame part in your webpage, example:

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by pmmcoyjf on February 05, 2016 at 11:45 AM
    Hi,
    Thank you .
    Do you have a "post a review form" where viewers can write and have it immediately appear on the page, typical review and rating?

    Do you have a survey form where each series of questions are on a page with a back button to change answers before submitting, a typical survey?

    Again thanks,
    Paul McCoy
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 05, 2016 at 11:56 AM

    You are welcome! Your new questions will be addressed on separate threads: 

    1) http://www.jotform.com/answers/765634

    2) http://www.jotform.com/answers/765635 

    If you need anything else please open a new thread, we will be glad to assist you.