Does the notification need to be setup before the form is developed?

  • Profile Image
    USTAPNW
    Asked on February 04, 2016 at 02:32 PM

    Does the notification need to be setup before the form is developed? I am following all the steps in the explanation for a form I developed on Tuesday but the email keeps defaulting to the profile contact and not the email I want the notification to go to.



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

  • Profile Image
    Kevin_G
    Answered on February 04, 2016 at 05:21 PM

    You can change the email recipient anytime, before to make all the changes on your form or when you have finished it.

    Could we get the link/name of your form please?

    Provide us the email address where you would like to get your email notifications, we will take a look in your form.

  • Profile Image
    Kathi 
    Answered on February 04, 2016 at 05:46 PM

    There will be seven different email addresses/persons to receive specific notifications. Each staff will have two to six forms. We want only one person on one form. 

    I think I might have solved the mystery (the how-to).

    Thank you.

  • Profile Image
    Kevin_G
    Answered on February 04, 2016 at 07:12 PM

    When you create a form an email notification is configured by default, the email is sent to your email address, you can delete it by following this guide: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Then, you can set again the email and set the email address where you want the email to go: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    You will have to follow this process for all of your forms.

    If you are trying to send and email notification to multiple recipients, then this is the correct guide: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

    Hope this helps.

  • Profile Image
    truenorthhotels
    Answered on February 08, 2016 at 11:04 AM

    Kathi,

     

    Did you solve the mystery??? Nothing Jot Form has said is working.

    I need confirmation emails to go to different email addresses based on an answer to a question. It should work...

     

    Any ideas are appreciated.

     

    Kim

  • Profile Image
    Kathi
    Answered on February 08, 2016 at 11:49 AM

    Thank you, it all works.

  • Profile Image
    ashwin_d
    Answered on February 08, 2016 at 02:00 PM

    Hello Kim,

    I have moved your question to a new thread and you should be answered here:  http://www.jotform.com/answers/767167 

    Thank you!