- USTAPNWAsked on February 04, 2016 at 02:32 PM
Does the notification need to be setup before the form is developed? I am following all the steps in the explanation for a form I developed on Tuesday but the email keeps defaulting to the profile contact and not the email I want the notification to go to.
This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address
- JotForm SupportKevin_GAnswered on February 04, 2016 at 05:21 PM
You can change the email recipient anytime, before to make all the changes on your form or when you have finished it.
Could we get the link/name of your form please?
Provide us the email address where you would like to get your email notifications, we will take a look in your form.
- KathiAnswered on February 04, 2016 at 05:46 PM
There will be seven different email addresses/persons to receive specific notifications. Each staff will have two to six forms. We want only one person on one form.
I think I might have solved the mystery (the how-to).
- JotForm SupportKevin_GAnswered on February 04, 2016 at 07:12 PM
When you create a form an email notification is configured by default, the email is sent to your email address, you can delete it by following this guide: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
Then, you can set again the email and set the email address where you want the email to go: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.
You will have to follow this process for all of your forms.
If you are trying to send and email notification to multiple recipients, then this is the correct guide: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.
Hope this helps.
- KathiAnswered on February 08, 2016 at 11:49 AM
Thank you, it all works.
- JotForm Supportashwin_dAnswered on February 08, 2016 at 02:00 PM
I have moved your question to a new thread and you should be answered here: http://www.jotform.com/answers/767167