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cucauseyAsked on February 4, 2016 at 4:12 PM
We receive notification from PayPal that a payment has been made, but we are not receiving the notification emails with the form info from Jotform.
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Mike_G JotForm SupportReplied on February 4, 2016 at 7:57 PM
If you have been receiving payment notification from PayPal, it means that the form is working properly. You can also check the data of your submissions through the submission page of your form.
If you're not receiving any of your emails, the issue might be on how your notifier was set up.
Setting-Up-Email-Notifications
Send-Notifications-to-Multiple-Recipients
I would suggest you try to check how it was set up or try to set up a new one to make sure it is properly set up this time.
You can always check your mail logs through the history page of your account.
How-to-view-all-your-form-Email-History
Also, I didn't see the email address on your notifier on the bounce list.
How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues