JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Currently, we don't have any issue. It might be temporary. Are you still having that problem?
If you are still having that problem can you provide us the ID of your form? We will wait for your response.