- CeseryJaxAsked on February 05, 2016 at 07:19 AM
Nothing has changed, but emails aren't coming through. The email account is working fine. I have checked the spam filter and they never hit it when sent through the form. Can you contact me and assist with troubleshoting. My number 305-304-6934
- JotForm SupportBDAVIDAnswered on February 05, 2016 at 09:22 AM
I checked your email address used for submission notifications, and it is not in bounce list. Also, our mail logs shows good delivery:
I would recommend you to got to your Reply-To and Recipient Settings:
And change the Sender E-mail to "email@example.com":
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender.