Google Drive Integration: Unable to fetch "Address" field value when used in the folder name

  • anthonyd90
    Asked on February 5, 2016 at 2:21 PM

    When picking a designation and a title for the file on the google drive, the address option does now work. When looking for it on the drive it does not pull the actual address off the form and create the title. Instead it says {address} for every submission. How can I correct this so that each file will be represented as the address inputted on the form? 

    Jotform Thread 765790 Screenshot
  • Charlie
    Replied on February 5, 2016 at 3:47 PM

    Unfortunately, it seems like the address field is not being fetched and use for the folder name for some reason. A possible workaround is to pass the address field value on a "Text Area" field using conditional logic. And use the "Text Area" in the folder name. Here's a quick step by step guide:

    1. Add a text area field, you can set it to hidden if you like. 

    Google Drive Integration: Unable to fetch Address field value when used in the folder name Image 1 Screenshot 40

    2. We will pass the address field value in the "Text Area field" when address is filled out. We'll use conditional logic here. Make sure to set the address field value to "A-Z".

    Google Drive Integration: Unable to fetch Address field value when used in the folder name Image 2 Screenshot 51

    3. In my Google Drive integration, add the text area field as part of the folder name.

    Google Drive Integration: Unable to fetch Address field value when used in the folder name Image 3 Screenshot 62

     

    I have forwarded this problem to our developers to have it checked and fixed. We will update you as soon as we hear any news. Apologies for the inconvenience.