Google Drive Integration: Unable to fetch "Address" field value when used in the folder name

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    Asked on February 05, 2016 at 02:21 PM

    When picking a designation and a title for the file on the google drive, the address option does now work. When looking for it on the drive it does not pull the actual address off the form and create the title. Instead it says {address} for every submission. How can I correct this so that each file will be represented as the address inputted on the form? 

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    Answered on February 05, 2016 at 03:47 PM

    Unfortunately, it seems like the address field is not being fetched and use for the folder name for some reason. A possible workaround is to pass the address field value on a "Text Area" field using conditional logic. And use the "Text Area" in the folder name. Here's a quick step by step guide:

    1. Add a text area field, you can set it to hidden if you like. 

    2. We will pass the address field value in the "Text Area field" when address is filled out. We'll use conditional logic here. Make sure to set the address field value to "A-Z".

    3. In my Google Drive integration, add the text area field as part of the folder name.


    I have forwarded this problem to our developers to have it checked and fixed. We will update you as soon as we hear any news. Apologies for the inconvenience.

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    Answered on February 18, 2016 at 09:49 PM


    This has now been fixed. Sorry for the delay.  Address fields will be shown in folder/file names as they should be.  Please let us know if you have any other problems.