SSN collection via JotForm

  • therockcommunicationsteam
    Asked on February 5, 2016 at 2:25 PM

    Good morning.  We are trying to be wise about our attempts to collect information in one place.  Is it safe to collect SSNs on a JotForm?  How does this all work?  AND is there a step by step instructional process I can use to forward up the chain of command to address their concerns?  We want to make sure the information we collect is secure and only accessible by the intended recipient we assign.  Thank you so much for your help.

     

  • David JotForm Support
    Replied on February 5, 2016 at 3:06 PM

    We actually to do not allow for the collection of sensitive data through our forms.  Asking for credit card numbers, account information, social security numbers, anything of that nature will result in your account being suspended by our phishing detector. 

    For other types of data the is allowable, here is a great rundown of the security of JotForm:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant